Support
How can we help?
Need help with Veluma or have a question about Solvena Labs? We're happy to hear from you.
Veluma
Questions about reading, translations, or memorization — or something not working as expected? Tell us what happened and which device you're using.
Account deletion
You can permanently delete your Veluma account directly in the app:
- Open Veluma and go to the Profile tab.
- Scroll down and tap Settings.
- Scroll down and tap Delete Account.
- Enter DELETE in the confirmation window.
- Tap Delete Forever.
Deleting your account permanently removes your Veluma account and the personal data associated with it. If you no longer have access to the app, you can request account deletion by emailing solvenalabs@gmail.com with the subject "Veluma Account Deletion".
Subscriptions
Subscriptions are managed through your App Store account. For billing or cancellation questions, write to us and we'll point you in the right direction.
General questions
Ideas, feedback, or anything about Solvena Labs itself is always welcome.